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Enrollees with Military PCM , All Regions
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 82 82 81 -1
ARMY 80 79 80 0
NAVY 83 83 81 -2
AIR FORCE 83 83 82 -2
OTHER 84 86 91 7
NORTH 81 81 82 0
North Army 77 78 81 4
North Navy 82 81 80 -2
North Air Force 83 83 80 -3
North Other 90 93 94 4
SOUTH 83 81 81 -2
South Army 83 78 79 -4
South Navy 84 84 84 0
South Air Force 84 83 82 -2
South Other 81 76 83 3
WEST 82 83 82 0
West Army 81 83 81 0
West Navy 82 82 79 -3
West Air Force 83 82 82 -1
West Other 79 87 94 15
OVERSEAS 83 82 83 0
Overseas Europe 81 81 81 0
Overseas Pacific 83 84 84 1
Overseas Latin America 97 84 92 -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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