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Enrollees with Military PCM , All Regions Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 79 | 80 | 83 | 4 |
| ARMY | 79 | 79 | 82 | 3 |
| NAVY | 77 | 82 | 82 | 4 |
| AIR FORCE | 80 | 81 | 82 | 2 |
| OTHER | 78 | 73 | 83 | 6 |
| NORTH | 74 | 80 | 83 | 8 |
| North Army | 75 | 79 | 81 | 6 |
| North Navy | 74 | 85 | 84 | 10 |
| North Air Force | 74 | 85 | 80 | 6 |
| North Other | 72 | 68 | 85 | 13 |
| SOUTH | 81 | 80 | 81 | 0 |
| South Army | 81 | 80 | 80 | -1 |
| South Navy | 80 | 81 | 81 | 1 |
| South Air Force | 82 | 80 | 82 | 0 |
| South Other | 84 | 73 | 83 | -1 |
| WEST | 81 | 81 | 84 | 3 |
| West Army | 79 | 78 | 85 | 6 |
| West Navy | 80 | 81 | 81 | 0 |
| West Air Force | 82 | 82 | 85 | 3 |
| West Other | 79 | 82 | 83 | 4 |
| OVERSEAS | 81 | 75 | 80 | -2 |
| Overseas Europe | 83 | 79 | 81 | -2 |
| Overseas Pacific | 80 | 66 | 78 | -2 |
| Overseas Latin America | 77 | 83 | 78 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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