Enrollees with Military PCM , 2006 Composite Scores, North Other


Enrollees with Military PCM , North Other 2006 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	77	76	91	90	63	89	59	72	74	74	91	81
CONUS MHS	65	62	84	83	57	83	56	54	64	67	90	75
OTHER	65	75	92	91	50	84	54	64	67	70	93	71
NORTH	64	62	83	83	56	83	54	53	63	66	90	73
North Other	61	75	93	94	56	84	57	63	61	66	91	75
Out of Catchment North Region	63	75	94	94	55	85	56	64	62	65	91	76
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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