 |
 |
||
|
Enrollees with Military PCM , South Army Customer Service 2006 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 52 | 71 |
| ARMY | 52 | 53 | 72 |
| SOUTH | 51 | 53 | 70 |
| South Army | 53 | 53 | 71 |
| Bayne-Jones ACH | 41 | 49 | 77 |
| Brooke AMC | 62 | 43 | 65 |
| Darnall ACH | 57 | 62 | 72 |
| Eisenhower AMC | 56 | 43 | 70 |
| Fox AHC | 55 | 53 | 72 |
| Lyster ACH | 44 | 43 | 69 |
| Martin ACH | 59 | 52 | 68 |
| Moncrief ACH | 59 | 61 | 75 |
| Reynolds ACH | 45 | 69 | 72 |
| Winn ACH | 45 | 61 | 75 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||