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Enrollees with Military PCM , South Army Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 67 | 71 | 3 |
| ARMY | 68 | 68 | 72 | 4 |
| SOUTH | 68 | 68 | 70 | 2 |
| South Army | 65 | 68 | 71 | 6 |
| Bayne-Jones ACH | *** | 60 | 77 | *** |
| Brooke AMC | 71 | 64 | 65 | -6 |
| Darnall ACH | 59 | 69 | 72 | 13 |
| Eisenhower AMC | 68 | 69 | 70 | 2 |
| Fox AHC | 72 | 65 | 72 | -1 |
| Lyster ACH | 65 | 68 | 69 | 4 |
| Martin ACH | 76 | 68 | 68 | -7 |
| Moncrief ACH | 71 | 75 | 75 | 4 |
| Reynolds ACH | 69 | 83 | 72 | 4 |
| Winn ACH | 56 | 61 | 75 | 19 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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