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Enrollees with Military PCM , South Navy 2006 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 62 | 84 | 83 | 57 | 83 | 56 | 54 | 64 | 67 | 90 | 75 |
| NAVY | 66 | 62 | 83 | 82 | 59 | 82 | 55 | 52 | 63 | 65 | 89 | 75 |
| SOUTH | 67 | 63 | 84 | 82 | 58 | 81 | 58 | 56 | 64 | 68 | 90 | 76 |
| South Navy | 71 | 69 | 86 | 85 | 62 | 81 | 57 | 55 | 63 | 68 | 88 | 79 |
| NBHC Mayport | 68 | 67 | 87 | 80 | 66 | 88 | 56 | 52 | 53 | 73 | 89 | 78 |
| NH Beaufort | 75 | 74 | 86 | 86 | 58 | 79 | 53 | 45 | 61 | 69 | 90 | 77 |
| NH Charleston | 68 | 72 | 83 | 83 | 56 | 81 | 50 | 52 | 62 | 77 | 91 | 79 |
| NH Corpus Christi | 64 | 65 | 85 | 87 | 57 | 78 | 54 | 56 | 64 | 67 | 92 | 76 |
| NH Jacksonville | 72 | 68 | 86 | 86 | 68 | 82 | 62 | 57 | 70 | 66 | 87 | 82 |
| NH Pensacola | 72 | 68 | 88 | 86 | 59 | 80 | 57 | 58 | 61 | 63 | 88 | 84 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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