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Enrollees with Military PCM , South Air Force Courteous and Helpful Office Staff Helpful |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 79 | 80 | 79 | 1 |
| AIR FORCE | 81 | 82 | 81 | 0 |
| SOUTH | 80 | 80 | 80 | 1 |
| South Air Force | 81 | 82 | 81 | -1 |
| 12th Med Grp-Randolph | 83 | 81 | 82 | -1 |
| 17th Med Grp-Goodfellow | 78 | 77 | 80 | 2 |
| 20th Med Grp-Shaw | 75 | 79 | 82 | 7 |
| 2nd Med Grp-Barksdale | 80 | 84 | 74 | -6 |
| 314th Med Grp-Little Rock | 83 | 86 | 84 | 1 |
| 325th Med Grp-Tyndall | 78 | 84 | 79 | 2 |
| 42nd Med Grp-Maxwell | 81 | 75 | 82 | 1 |
| 45th Med Grp-Patrick | 83 | 83 | 83 | 0 |
| 59th Med Wing-Lackland | 82 | 79 | 79 | -2 |
| 6th Med Grp-MacDill | 84 | 82 | 79 | -5 |
| 72nd Med Grp-Tinker | 84 | 85 | 87 | 3 |
| 78th Med Grp-Robins | 78 | 76 | 81 | 3 |
| 7th Med Grp-Dyess | 72 | 84 | 85 | 12 |
| 81st Med Grp-Keesler | 88 | 79 | 76 | -12 |
| 82nd Med Grp-Sheppard | 78 | 79 | 80 | 1 |
| 96th Med Grp-Eglin | 80 | 87 | 79 | -2 |
| South Region-Air force | 80 | 84 | 81 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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