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Enrollees with Military PCM , South Air Force
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 56 55 57 2
AIR FORCE 57 57 57 0
SOUTH 58 56 58 0
South Air Force 57 57 59 2
12th Med Grp-Randolph 55 56 56 1
17th Med Grp-Goodfellow 58 53 51 -7
20th Med Grp-Shaw 70 58 61 -9
2nd Med Grp-Barksdale 56 55 56 0
314th Med Grp-Little Rock 68 60 60 -8
325th Med Grp-Tyndall 62 63 65 3
42nd Med Grp-Maxwell 59 60 61 2
45th Med Grp-Patrick 54 61 67 13
59th Med Wing-Lackland 57 51 61 4
6th Med Grp-MacDill 50 56 57 7
72nd Med Grp-Tinker 60 55 60 1
78th Med Grp-Robins 56 56 58 2
7th Med Grp-Dyess 61 55 59 -3
81st Med Grp-Keesler 58 61 55 -3
82nd Med Grp-Sheppard 66 58 60 -6
96th Med Grp-Eglin 54 60 52 -2
South Region-Air force 57 62 63 7
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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