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Enrollees with Military PCM , South Air Force Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 67 | 71 | 3 |
| AIR FORCE | 69 | 69 | 71 | 2 |
| SOUTH | 68 | 68 | 70 | 2 |
| South Air Force | 70 | 68 | 73 | 3 |
| 12th Med Grp-Randolph | 65 | 67 | 71 | 6 |
| 17th Med Grp-Goodfellow | 71 | 64 | 69 | -1 |
| 20th Med Grp-Shaw | 79 | 66 | 73 | -6 |
| 2nd Med Grp-Barksdale | 69 | 67 | 74 | 4 |
| 314th Med Grp-Little Rock | 77 | 63 | 79 | 2 |
| 325th Med Grp-Tyndall | 70 | 78 | 74 | 5 |
| 42nd Med Grp-Maxwell | 70 | 71 | 75 | 5 |
| 45th Med Grp-Patrick | 67 | 77 | 79 | 13 |
| 59th Med Wing-Lackland | 76 | 63 | 78 | 1 |
| 6th Med Grp-MacDill | 66 | 69 | 68 | 2 |
| 72nd Med Grp-Tinker | 73 | 67 | 72 | -1 |
| 78th Med Grp-Robins | 64 | 71 | 69 | 4 |
| 7th Med Grp-Dyess | 70 | 65 | 72 | 2 |
| 81st Med Grp-Keesler | 82 | 72 | 81 | -1 |
| 82nd Med Grp-Sheppard | 77 | 74 | 70 | -7 |
| 96th Med Grp-Eglin | 62 | 72 | 52 | -10 |
| South Region-Air force | 64 | 69 | 77 | 13 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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