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Enrollees with Military PCM , West Army
How Well Doctors Communicate
2006
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 81 89 84 77
ARMY 80 88 84 76
WEST 82 89 84 77
West Army 81 89 85 78
Evans ACH 78 90 85 82
Irwin ACH 75 86 81 69
L. Wood ACH 75 88 82 73
Madigan AMC 86 90 88 79
Munson AHC 83 92 87 81
R W Bliss AHC 76 85 81 70
Tripler AMC 85 90 83 78
Weed ACH 83 90 90 82
William Beaumont AMC 74 82 82 78
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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