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Enrollees with Military PCM , West Army Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 67 | 71 | 3 |
| ARMY | 68 | 68 | 72 | 4 |
| WEST | 69 | 68 | 72 | 3 |
| West Army | 69 | 66 | 75 | 6 |
| Evans ACH | 74 | 64 | 70 | -4 |
| Irwin ACH | 63 | 70 | 78 | 15 |
| L. Wood ACH | 66 | 70 | 80 | 14 |
| Madigan AMC | 59 | 61 | 71 | 12 |
| Munson AHC | 77 | 72 | 65 | -12 |
| R W Bliss AHC | 78 | 64 | 69 | -9 |
| Tripler AMC | 66 | 65 | 85 | 19 |
| Weed ACH | 70 | 70 | 71 | 0 |
| William Beaumont AMC | 79 | 63 | 70 | -9 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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