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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 82 82 81 -1
AIR FORCE 83 83 82 -2
WEST 82 83 82 0
West Air Force 83 82 82 -1
10th Med Grp-USAF Academy 81 84 80 -1
21st Med Grp-Peterson 87 81 83 -5
30th Med Grp-Vandenberg 82 70 76 -7
355th Med Grp-Davis Monthan 84 84 77 -7
366th Med Grp-Mountain Home 84 88 84 0
377th Med Grp-Kirtland 83 87 83 -1
3rd Med Grp-Elmendorf 85 84 84 -1
509th Med Grp-Whiteman 83 81 82 -1
55th Med Grp-Offutt 87 79 86 -1
56th Med Grp-Luke 74 86 82 8
60th Med Grp-Travis 88 80 85 -3
61st Med Squad-Los Angeles 90 85 89 0
75th Med Grp-Hill 82 79 81 0
92nd Med Grp-Fairchild 85 88 81 -4
99th Med Grp-O'Callaghan Hosp 77 81 76 0
West Region-Air force 89 79 87 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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