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Enrollees with Military PCM , West Other Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 52 | 71 |
| OTHER | 41 | 48 | 61 |
| WEST | 50 | 53 | 72 |
| West Other | 40 | 42 | 57 |
| Out of Catchment West Region | 42 | 50 | 64 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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