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Enrollees with Military PCM , Overseas Europe Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 48 | 50 | 49 | 1 |
| OVERSEAS | 51 | 54 | 51 | -1 |
| Overseas Europe | 54 | 54 | 53 | -1 |
| 48th Med Grp-Lakenheath | *** | *** | 51 | *** |
| 86th Med Grp-Ramstein | 60 | 60 | 48 | -13 |
| Heidelberg Meddac | 62 | 56 | 48 | -14 |
| Landstuhl Regional Medcen | 48 | 47 | 49 | 1 |
| Wuerzburg Meddac | 41 | 67 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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