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Enrollees with Military PCM , Overseas Pacific
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 88 88 88 1
OVERSEAS 89 88 91 2
Overseas Pacific 90 89 92 2
121st Gen Hosp-Seoul 88 87 92 4
18th Med Grp-Kadena AB 92 88 88 -3
NH Okinawa 90 89 91 2
NH Yokosuka 92 85 88 -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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