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Enrollees with Military PCM , Overseas Pacific Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 67 | 71 | 3 |
| OVERSEAS | 72 | 70 | 73 | 0 |
| Overseas Pacific | 72 | 67 | 71 | -1 |
| 121st Gen Hosp-Seoul | 60 | 61 | 73 | 12 |
| 18th Med Grp-Kadena AB | 77 | 74 | 74 | -3 |
| NH Okinawa | 74 | 67 | 60 | -14 |
| NH Yokosuka | 82 | 68 | 64 | -18 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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