Enrollees with Military PCM , 2006 Composite Scores, North Army


Enrollees with Military PCM , North Army 2006 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	77	76	91	90	63	89	59	72	74	74	91	81
CONUS MHS	65	62	84	83	57	83	56	54	64	67	90	75
ARMY	64	60	82	82	59	83	56	53	66	66	88	73
NORTH	64	62	83	83	56	83	54	53	63	66	90	73
North Army	62	60	81	82	56	82	53	52	66	67	89	73
Blanchfield ACH	64	60	69	74	62	83	57	49	62	66	88	64
Dewitt ACH	60	65	84	86	55	78	58	56	67	66	93	77
Guthrie AHC	69	72	83	80	59	85	60	62	73	69	83	72
Ireland ACH	62	66	85	80	56	86	52	49	59	62	87	74
Kenner AHC	63	50	82	79	62	84	49	45	62	68	90	77
Kimbrough Amb Car Cen-Ft Meade	61	59	84	84	51	76	48	51	62	68	90	81
McDonald ACH	65	58	84	87	58	83	60	59	74	72	92	78
Walter Reed AMC	63	58	81	86	48	74	49	52	76	68	94	75
Womack AMC	56	53	77	81	61	84	51	45	63	64	88	68
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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