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Enrollees with Military PCM , North Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 52 | 71 |
| ARMY | 52 | 53 | 72 |
| NORTH | 47 | 52 | 70 |
| North Army | 48 | 52 | 69 |
| Blanchfield ACH | 58 | 54 | 75 |
| Dewitt ACH | 48 | 49 | 68 |
| Guthrie AHC | 41 | 59 | 78 |
| Ireland ACH | 48 | 50 | 69 |
| Kenner AHC | 55 | 59 | 72 |
| Kimbrough Amb Car Cen-Ft Meade | 51 | 44 | 56 |
| McDonald ACH | 49 | 54 | 72 |
| Walter Reed AMC | 35 | 47 | 61 |
| Womack AMC | 52 | 55 | 75 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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