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Enrollees with Military PCM , North Army Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 67 | 67 | 71 | 3 |
| ARMY | 68 | 68 | 72 | 4 |
| NORTH | 64 | 66 | 70 | 5 |
| North Army | 68 | 68 | 69 | 1 |
| Blanchfield ACH | 63 | 77 | 75 | 11 |
| Dewitt ACH | 72 | 70 | 68 | -4 |
| Guthrie AHC | 70 | 58 | 78 | 8 |
| Ireland ACH | 65 | 56 | 69 | 4 |
| Kenner AHC | 82 | 73 | 72 | -11 |
| Kimbrough Amb Car Cen-Ft Meade | 64 | 70 | 56 | -8 |
| McDonald ACH | 57 | 81 | 72 | 15 |
| Walter Reed AMC | 58 | 62 | 61 | 3 |
| Womack AMC | 70 | 70 | 75 | 5 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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