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Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 85 | 87 | 90 | 5 |
| CONUS MHS | 80 | 81 | 83 | 3 |
| ARMY | 80 | 81 | 83 | 3 |
| NORTH | 75 | 79 | 83 | 8 |
| North Army | 78 | 79 | 82 | 4 |
| Blanchfield ACH | 90 | 88 | 81 | -9 |
| Dewitt ACH | 87 | 70 | 78 | -9 |
| Guthrie AHC | 65 | 78 | 89 | 23 |
| Ireland ACH | 83 | 71 | 84 | 2 |
| Kenner AHC | 81 | 83 | 87 | 5 |
| Kimbrough Amb Car Cen-Ft Meade | 70 | 75 | 76 | 6 |
| McDonald ACH | 81 | 92 | 86 | 5 |
| Walter Reed AMC | 60 | 77 | 76 | 16 |
| Womack AMC | 74 | 83 | 83 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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