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Enrollees with Military PCM , North Navy 2006 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behavior | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behavior | |
| Benchmark | 77 | 76 | 91 | 90 | 63 | 89 | 59 | 72 | 74 | 74 | 91 | 81 |
| CONUS MHS | 65 | 62 | 84 | 83 | 57 | 83 | 56 | 54 | 64 | 67 | 90 | 75 |
| NAVY | 66 | 62 | 83 | 82 | 59 | 82 | 55 | 52 | 63 | 65 | 89 | 75 |
| NORTH | 64 | 62 | 83 | 83 | 56 | 83 | 54 | 53 | 63 | 66 | 90 | 73 |
| North Navy | 65 | 62 | 82 | 81 | 57 | 84 | 53 | 50 | 63 | 65 | 90 | 72 |
| NBHC Little Creek | 67 | 63 | 80 | 79 | 62 | 91 | 52 | 48 | 60 | 64 | 91 | 78 |
| NBHC Navsta Sewells | 64 | 57 | 80 | 78 | 53 | 81 | 50 | 44 | 59 | 61 | 89 | 72 |
| NBHC Oceana | 62 | 49 | 78 | 76 | 49 | 79 | 57 | 40 | 68 | 59 | 89 | 70 |
| NH Camp Lejeune | 63 | 62 | 76 | 81 | 66 | 93 | 58 | 43 | 64 | 69 | 89 | 72 |
| NH Cherry Point | 55 | 54 | 75 | 75 | 57 | 81 | 52 | 40 | 49 | 63 | 89 | 70 |
| NH Great Lakes | 69 | 72 | 83 | 84 | 57 | 77 | 57 | 58 | 56 | 61 | 88 | 70 |
| NMC Portsmouth | 67 | 56 | 82 | 77 | 54 | 85 | 47 | 45 | 58 | 65 | 90 | 71 |
| NMCL Patuxent River | 66 | 69 | 87 | 87 | 57 | 88 | 57 | 60 | 70 | 62 | 92 | 76 |
| NMCL Quantico | 59 | 61 | 89 | 82 | 53 | 80 | 46 | 47 | 57 | 67 | 90 | 74 |
| NNMC Bethesda | 62 | 64 | 85 | 87 | 54 | 76 | 56 | 63 | 71 | 65 | 89 | 69 |
| Naval Health Care New England | 71 | 70 | 88 | 85 | 56 | 88 | 53 | 60 | 65 | 69 | 88 | 74 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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