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Enrollees with Military PCM , North Navy
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 82 82 81 -1
NAVY 83 83 81 -2
NORTH 81 81 82 0
North Navy 82 81 80 -2
NBHC Little Creek *** 83 78 ***
NBHC Navsta Sewells *** 70 78 ***
NBHC Oceana *** 73 78 ***
NH Camp Lejeune 80 78 83 3
NH Cherry Point 78 86 70 -8
NH Great Lakes 89 86 83 -6
NMC Portsmouth 78 80 75 -3
NMCL Patuxent River *** 79 86 ***
NMCL Quantico 84 75 82 -2
NNMC Bethesda 85 87 84 -1
Naval Health Care New England 85 84 83 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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