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Enrollees with Military PCM , North Navy Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 49 | 52 | 71 |
| NAVY | 50 | 54 | 73 |
| NORTH | 47 | 52 | 70 |
| North Navy | 46 | 53 | 72 |
| NBHC Little Creek | 56 | 50 | 79 |
| NBHC Navsta Sewells | 48 | 48 | 62 |
| NBHC Oceana | 37 | 50 | 61 |
| NH Camp Lejeune | 55 | 61 | 82 |
| NH Cherry Point | 41 | 62 | 69 |
| NH Great Lakes | 50 | 50 | 69 |
| NMC Portsmouth | 40 | 52 | 71 |
| NMCL Patuxent River | 53 | 56 | 64 |
| NMCL Quantico | 45 | 44 | 71 |
| NNMC Bethesda | 50 | 50 | 61 |
| Naval Health Care New England | 40 | 53 | 75 |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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