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Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 79 | 80 | 83 | 4 |
| NAVY | 77 | 82 | 82 | 4 |
| NORTH | 74 | 80 | 83 | 8 |
| North Navy | 74 | 85 | 84 | 10 |
| NBHC Little Creek | *** | 81 | 93 | *** |
| NBHC Navsta Sewells | *** | 87 | 80 | *** |
| NBHC Oceana | *** | 87 | 77 | *** |
| NH Camp Lejeune | 81 | 88 | 90 | 9 |
| NH Cherry Point | 65 | 84 | 82 | 17 |
| NH Great Lakes | 61 | 71 | 76 | 14 |
| NMC Portsmouth | 83 | 92 | 87 | 3 |
| NMCL Patuxent River | *** | 85 | 87 | *** |
| NMCL Quantico | 74 | 81 | 78 | 5 |
| NNMC Bethesda | 80 | 70 | 77 | -3 |
| Naval Health Care New England | 77 | 83 | 89 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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