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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 82 | 85 | 88 | 6 |
| CONUS MHS | 79 | 80 | 83 | 4 |
| AIR FORCE | 80 | 81 | 82 | 2 |
| NORTH | 74 | 80 | 83 | 8 |
| North Air Force | 74 | 85 | 80 | 6 |
| 1st Med Grp-Langley | 78 | 86 | 82 | 4 |
| 375th Med Grp-Scott | 76 | 78 | 81 | 5 |
| 66th Med Grp-Hanscom | 75 | 82 | 76 | 1 |
| 74th Med Grp-Wright-Patterson | 64 | 77 | 76 | 12 |
| North Region-Air force | *** | 88 | 85 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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