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Enrollees with Civilian PCM , All Regions
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 91 92 93 2
ARMY *** *** *** ***
NAVY *** *** *** ***
AIR FORCE *** *** *** ***
OTHER 91 92 93 2
NORTH 90 93 93 3
North Army *** *** *** ***
North Navy *** *** *** ***
North Air Force *** *** *** ***
North Other 90 93 93 3
SOUTH 90 90 93 3
South Army *** *** *** ***
South Navy *** *** *** ***
South Air Force *** *** *** ***
South Other 90 90 93 3
WEST 93 94 94 1
West Army *** *** *** ***
West Navy *** *** *** ***
West Air Force *** *** *** ***
West Other 93 94 94 1
OVERSEAS *** *** *** ***
Overseas Europe *** *** *** ***
Overseas Pacific *** *** *** ***
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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