Standard/Extra Users , 2006 Composite Scores, All Regions


Standard/Extra Users , All Regions 2006 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Trends
Benchmark	77	76	91	90	63	89	59	72	74	74	91	81
CONUS MHS	75	77	91	90	54	87	54	72	75	75	90	76
ARMY	70	71	88	88	50	84	45	64	71	74	89	75
NAVY	75	78	91	91	60	87	58	70	75	73	88	74
AIR FORCE	76	73	88	89	47	83	54	69	77	81	89	77
OTHER	75	78	92	90	55	87	55	74	76	74	90	76
NORTH	79	80	92	92	60	91	58	75	77	81	90	77
North Army	74	70	87	87	53	87	44	64	68	79	89	76
North Navy	78	81	93	93	59	90	58	71	77	82	87	69
North Air Force	78	79	93	93	49	90	61	77	80	75	91	82
North Other	82	83	94	93	63	92	62	80	79	82	92	79
SOUTH	72	75	91	89	53	84	53	71	75	69	90	76
South Army	70	72	90	89	52	87	44	67	73	67	90	72
South Navy	76	80	91	91	64	86	64	75	80	70	92	78
South Air Force	77	73	85	88	37	86	54	67	83	86	91	71
South Other	71	75	93	89	54	83	52	72	74	66	89	75
WEST	71	75	89	86	47	84	51	66	73	72	89	74
West Army	68	76	91	89	41	79	47	62	73	71	87	71
West Navy	68	69	86	84	54	81	52	62	66	57	87	78
West Air Force	73	70	86	86	50	76	51	64	70	78	87	71
West Other	72	77	90	87	46	87	51	69	75	73	90	74
OVERSEAS	69	73	89	92	56	70	49	71	68	78	84	74
Overseas Europe	69	71	89	90	61	68	53	70	73	73	90	74
Overseas Pacific	65	71	86	88	49	65	39	59	57	78	86	75
Overseas Latin America	74	*******	93	100	*******	*******	54	90	*******	*******	70	*******
Source: 2006 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users