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Standard/Extra Users , All Regions
How Well Doctors Communicate

Listens Carefully
  2004 2005 2006 Trend
Benchmark 89 90 90 2
CONUS MHS 90 90 90 0
ARMY 89 89 89 -1
NAVY 88 91 90 2
AIR FORCE 89 87 90 1
OTHER 91 89 90 0
NORTH 90 90 92 1
North Army 86 89 87 2
North Navy 90 91 90 1
North Air Force 86 90 95 9
North Other 92 90 93 1
SOUTH 89 88 90 1
South Army 91 89 91 -1
South Navy 88 90 90 2
South Air Force 89 86 91 2
South Other 89 88 90 1
WEST 90 91 87 -3
West Army 92 95 91 -1
West Navy 79 95 86 7
West Air Force 90 86 86 -4
West Other 92 90 87 -4
OVERSEAS 92 82 92 -1
Overseas Europe 93 74 90 -3
Overseas Pacific 85 94 87 1
Overseas Latin America *** *** 100 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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