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Active Duty , All Regions
Claims Processing
2006
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 88 90
CONUS MHS 81 80
ARMY 80 78
NAVY 79 80
AIR FORCE 79 79
OTHER 84 84
NORTH 80 79
North Army 77 75
North Navy 83 84
North Air Force 71 72
North Other 84 80
SOUTH 79 77
South Army 79 73
South Navy 73 73
South Air Force 78 76
South Other 85 85
WEST 83 84
West Army 83 86
West Navy 79 79
West Air Force 83 83
West Other 85 88
OVERSEAS 78 85
Overseas Europe 78 86
Overseas Pacific 77 83
Overseas Latin America *** ***
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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