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Active Duty , North Other
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 87 87 88 1
OTHER 91 91 94 2
NORTH 86 88 88 2
North Other 92 96 96 4
Out of Catchment North Region 90 96 98 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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