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Active Duty , North Other
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 52 51 54 2
OTHER 52 48 50 -2
NORTH 51 50 53 3
North Other 50 47 56 5
Out of Catchment North Region 50 47 54 4
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users