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Active Duty , South Army Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| ARMY | 46 | 41 | 49 | 4 |
| SOUTH | 49 | 43 | 47 | -2 |
| South Army | 53 | 43 | 49 | -4 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 62 | 48 | 60 | -2 |
| Eisenhower AMC | 50 | 48 | 35 | -15 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | *** | 53 | 32 | *** |
| Martin ACH | *** | *** | 39 | *** |
| Moncrief ACH | *** | *** | *** | *** |
| Reynolds ACH | 52 | *** | *** | *** |
| Winn ACH | 23 | 31 | 59 | 36 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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