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Active Duty , South Navy
Customer Service
2006
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 45 49 68
NAVY 46 52 69
SOUTH 44 47 64
South Navy 50 54 69
NBHC Mayport 49 60 75
NH Beaufort *** *** ***
NH Charleston *** *** ***
NH Corpus Christi 43 49 70
NH Jacksonville 67 66 76
NH Pensacola 39 56 69
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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