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Active Duty , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| NAVY | 50 | 45 | 52 | 2 |
| SOUTH | 49 | 43 | 47 | -2 |
| South Navy | 53 | 40 | 54 | 1 |
| NBHC Mayport | *** | 55 | 60 | *** |
| NH Beaufort | *** | *** | *** | *** |
| NH Charleston | *** | *** | *** | *** |
| NH Corpus Christi | 49 | 42 | 49 | 0 |
| NH Jacksonville | 51 | 39 | 66 | 15 |
| NH Pensacola | 52 | 35 | 56 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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