Active Duty , Claims Processing , South Air Force


Active Duty , South Air Force Claims Processing Claims Handled in a Reasonable Time
	2004	2005	2006	Trend
Benchmark	82	85	88	6
CONUS MHS	75	77	81	5
AIR FORCE	78	79	79	1
SOUTH	78	77	79	1
South Air Force	78	79	78	0
12th Med Grp-Randolph	*******	*******	*******	*******
17th Med Grp-Goodfellow	*******	*******	*******	*******
20th Med Grp-Shaw	*******	70	92	*******
2nd Med Grp-Barksdale	82	86	78	-4
314th Med Grp-Little Rock	92	79	83	-8
325th Med Grp-Tyndall	89	85	87	-2
42nd Med Grp-Maxwell	80	79	84	4
45th Med Grp-Patrick	67	94	*******	*******
59th Med Wing-Lackland	*******	*******	*******	*******
6th Med Grp-MacDill	*******	*******	69	*******
72nd Med Grp-Tinker	90	84	74	-16
78th Med Grp-Robins	78	78	75	-2
7th Med Grp-Dyess	79	69	84	5
81st Med Grp-Keesler	*******	*******	*******	*******
82nd Med Grp-Sheppard	*******	*******	82	*******
96th Med Grp-Eglin	*******	*******	*******	*******
South Region-Air force	*******	*******	62	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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