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Active Duty , South Other
2006 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 77 76 91 90 63 89 59 72 74 74 91 81
CONUS MHS 66 61 83 83 54 80 51 52 61 64 90 74
OTHER 65 73 90 89 50 84 52 62 67 71 92 68
SOUTH 67 61 83 81 52 78 52 52 59 66 91 75
South Other 66 69 89 82 40 85 55 60 67 74 94 68
Out of Catchment South Region 66 68 88 79 37 85 55 57 65 72 92 68
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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