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Active Duty , South Other
Customer Service
2006
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 45 49 68
OTHER 40 45 65
SOUTH 44 47 64
South Other 33 33 54
Out of Catchment South Region 27 31 52
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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