 |
 |
|||
|
Active Duty , South Other Customer Service Problem Getting Help from Customer Service |
||||
| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| OTHER | 49 | 43 | 45 | -3 |
| SOUTH | 49 | 43 | 47 | -2 |
| South Other | 48 | 38 | 33 | -14 |
| Out of Catchment South Region | 53 | 36 | 31 | -22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||