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Active Duty , West Army Customer Service 2006 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 45 | 49 | 68 |
| ARMY | 47 | 49 | 68 |
| WEST | 46 | 50 | 71 |
| West Army | 53 | 53 | 76 |
| Evans ACH | *** | *** | *** |
| Irwin ACH | *** | *** | *** |
| L. Wood ACH | *** | *** | *** |
| Madigan AMC | 58 | 57 | 74 |
| Munson AHC | *** | 34 | 71 |
| R W Bliss AHC | 33 | 40 | 66 |
| Tripler AMC | *** | *** | 86 |
| Weed ACH | *** | 59 | 62 |
| William Beaumont AMC | *** | *** | *** |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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