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Active Duty , West Army Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| ARMY | 46 | 41 | 49 | 4 |
| WEST | 49 | 45 | 50 | 1 |
| West Army | 44 | 41 | 53 | 9 |
| Evans ACH | 36 | 38 | *** | *** |
| Irwin ACH | 33 | 36 | *** | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | 65 | 40 | 57 | -8 |
| Munson AHC | 42 | 43 | 34 | -7 |
| R W Bliss AHC | 47 | 49 | 40 | -7 |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | 39 | 55 | 59 | 21 |
| William Beaumont AMC | *** | 38 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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