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Active Duty , West Army Customer Service Problem with Paperwork |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 68 | 73 | 72 | 5 |
| CONUS MHS | 64 | 63 | 68 | 3 |
| ARMY | 64 | 64 | 68 | 4 |
| WEST | 64 | 65 | 71 | 7 |
| West Army | 65 | 66 | 76 | 10 |
| Evans ACH | 72 | 70 | *** | *** |
| Irwin ACH | 63 | 66 | *** | *** |
| L. Wood ACH | *** | 77 | *** | *** |
| Madigan AMC | 59 | 60 | 74 | 15 |
| Munson AHC | 73 | 62 | 71 | -3 |
| R W Bliss AHC | 79 | 62 | 66 | -13 |
| Tripler AMC | *** | 66 | 86 | *** |
| Weed ACH | *** | 71 | 62 | *** |
| William Beaumont AMC | *** | 55 | *** | *** |
| Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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