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Active Duty , West Army Claims Processing Claims Handled Correctly |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 85 | 87 | 90 | 5 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| ARMY | 74 | 78 | 78 | 4 |
| WEST | 81 | 82 | 84 | 4 |
| West Army | 76 | 77 | 86 | 10 |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | 60 | 77 | *** | *** |
| L. Wood ACH | *** | 88 | *** | *** |
| Madigan AMC | 83 | 72 | 76 | -7 |
| Munson AHC | 76 | 75 | 89 | 12 |
| R W Bliss AHC | 87 | 86 | 92 | 5 |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | *** | *** | 96 | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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