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Active Duty , West Navy Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 44 | 46 | 45 | 1 |
| NAVY | 47 | 50 | 46 | 0 |
| WEST | 41 | 45 | 46 | 5 |
| West Navy | 46 | 49 | 49 | 3 |
| NACC Port Hueneme | *** | 35 | 45 | *** |
| NBHC NAS North Island | *** | 53 | 48 | *** |
| NBHC NTC San Diego | *** | *** | 55 | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | 36 | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | 48 | 51 | *** |
| NMCL Pearl Harbor | 36 | 34 | 30 | -6 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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