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Active Duty , West Navy Claims Processing Claims Handled Correctly |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 85 | 87 | 90 | 5 |
| CONUS MHS | 77 | 78 | 80 | 3 |
| NAVY | 74 | 78 | 80 | 6 |
| WEST | 81 | 82 | 84 | 4 |
| West Navy | 79 | 85 | 79 | 0 |
| NACC Port Hueneme | *** | 81 | 89 | *** |
| NBHC NAS North Island | *** | 84 | 75 | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | 80 | 67 | *** |
| NMCL Pearl Harbor | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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