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Active Duty , West Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2004 2005 2006 Trend
Benchmark 93 93 94 1
CONUS MHS 87 87 88 1
AIR FORCE 88 90 90 1
WEST 87 87 88 1
West Air Force 89 89 90 1
10th Med Grp-USAF Academy 84 89 88 4
21st Med Grp-Peterson 88 87 94 6
30th Med Grp-Vandenberg 91 87 89 -2
355th Med Grp-Davis Monthan 85 91 89 4
366th Med Grp-Mountain Home 85 91 91 6
377th Med Grp-Kirtland 83 97 94 11
3rd Med Grp-Elmendorf 93 97 85 -8
509th Med Grp-Whiteman 92 84 91 -1
55th Med Grp-Offutt 88 91 93 5
56th Med Grp-Luke 91 90 92 1
60th Med Grp-Travis 89 87 96 7
61st Med Squad-Los Angeles 93 90 95 2
75th Med Grp-Hill 88 89 89 2
92nd Med Grp-Fairchild 92 91 89 -3
99th Med Grp-O'Callaghan Hosp 83 93 89 6
West Region-Air force 90 80 91 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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