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Active Duty , West Air Force
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 52 51 54 2
AIR FORCE 54 55 54 0
WEST 51 52 56 4
West Air Force 53 53 53 0
10th Med Grp-USAF Academy *** *** *** ***
21st Med Grp-Peterson 58 43 54 -4
30th Med Grp-Vandenberg *** *** *** ***
355th Med Grp-Davis Monthan 41 58 48 7
366th Med Grp-Mountain Home 64 56 49 -15
377th Med Grp-Kirtland 50 43 *** ***
3rd Med Grp-Elmendorf 49 55 52 3
509th Med Grp-Whiteman *** *** *** ***
55th Med Grp-Offutt 41 *** *** ***
56th Med Grp-Luke *** *** 55 ***
60th Med Grp-Travis *** *** 51 ***
61st Med Squad-Los Angeles *** *** 48 ***
75th Med Grp-Hill 49 49 43 -6
92nd Med Grp-Fairchild 52 56 45 -7
99th Med Grp-O'Callaghan Hosp *** *** *** ***
West Region-Air force *** 53 61 ***
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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