 |
 |
|||
|
Active Duty , West Other Customer Service Problem Finding/Understanding Written Material |
||||
| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 44 | 46 | 45 | 1 |
| OTHER | 43 | 44 | 40 | -3 |
| WEST | 41 | 45 | 46 | 5 |
| West Other | 37 | 38 | 40 | 3 |
| Out of Catchment West Region | 33 | 39 | 43 | 10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||