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Active Duty , Overseas Europe Customer Service Problem Getting Help from Customer Service |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 60 | 63 | 63 | 3 |
| CONUS MHS | 47 | 43 | 49 | 1 |
| OVERSEAS | 55 | 48 | 52 | -3 |
| Overseas Europe | 56 | 50 | 55 | -1 |
| 48th Med Grp-Lakenheath | *** | 68 | 49 | *** |
| 86th Med Grp-Ramstein | 58 | 67 | *** | *** |
| Heidelberg Meddac | *** | 61 | 55 | *** |
| Landstuhl Regional Medcen | *** | 39 | 67 | *** |
| Wuerzburg Meddac | *** | 50 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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