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Active Duty , Overseas Pacific
Customer Service

  2004 2005 2006 Trend
Benchmark 61 63 63 2
CONUS MHS 52 51 54 2
OVERSEAS 57 55 57 0
Overseas Pacific 58 53 55 -3
121st Gen Hosp-Seoul 54 46 50 -3
18th Med Grp-Kadena AB *** 64 58 ***
NH Okinawa *** 55 45 ***
NH Yokosuka *** 60 54 ***
Source: 2006 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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