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Active Duty , Overseas Pacific Customer Service Problem Finding/Understanding Written Material |
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| 2004 | 2005 | 2006 | Trend | |
| Benchmark | 54 | 53 | 53 | -1 |
| CONUS MHS | 44 | 46 | 45 | 1 |
| OVERSEAS | 48 | 49 | 49 | 1 |
| Overseas Pacific | 46 | 50 | 45 | -1 |
| 121st Gen Hosp-Seoul | 38 | 39 | 35 | -3 |
| 18th Med Grp-Kadena AB | *** | 67 | 58 | *** |
| NH Okinawa | *** | 58 | 37 | *** |
| NH Yokosuka | 58 | 58 | 48 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2005 and 2006
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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